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Customer Service Representative I

Company Name:
Lendmark Financial Services
## Job Description
Lendmark Financial Services is a consumer finance company that specializes in providing direct and indirect personal loans, automobile loans, debt consolidation loans, and merchant retail sales financing services. Lendmark operates over 100 branch locations throughout Georgia, Tennessee, Virginia, Maryland, Florida, North Carolina, South Carolina, Kentucky, West Virginia, and Delaware.
Job Summary: Provides customer service through timely, accurate and effective processing of customer transactions and requests, in accordance with company policies and procedures under moderate to minimum supervision. Assists with accounting, administrative and clerical tasks.
Competencies:
Perform cash drawer procedures including opening the branch, accepting, posting and reversing payments, balancing the cash drawer, making deposits, closing the branch.
Process day-to-day transactions including answering the phone, taking applications, preparing loan documents, inputting loans into the system, completing loan closings, preparing loan files, completing recording and releasing of secured interests and other interests, filing and handling customer inquires.
Any other office duties as assigned.
Minimal Qualifications:
High School Diploma/GED or comparable education and related experience required
1-5 years consumer finance or related experience required
Cash handling; computer skills; customer service skills
Ability to work with moderate supervision
Proficient working knowledge of Microsoft Windows, Excel and Word Applications
_Preferred Qualifications:_
Associates Degree
Bilingual, Spanish/English
Working Conditions:
Normal Office Environment
Requisition Number: 612
Job Title: Customer Service Representative I
Area of Interest: Customer Service
City: Alcoa
State/Province: Tennessee
Positon Type: Full Time - Permanent

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