Front Desk
3.
3 Alcoa, TN Alcoa, TN Part-time Full-time Part-time Full-time From $12 an hour From $12 an hour 4 days ago 4 days ago 4 days ago Front Desk Agent We offer competitive pay, and opportunities for professional growth and advancement.
What is the job? Front Desk Agent Your day to day Be the warm welcome that kicks off a memorable guest experience.
Acknowledge Reward Members Take and manage guest bookings Handle cash and credit transactions Check in/out guest Be a trusted contact for all guest.
Help them with anything from bill issues to local knowledge The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience.
As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction free experience.
You'll also create the warm atmosphere that makes our guests feel at home in any location.
Be the warm welcome that kicks off a memorable guest experience Acknowledge IHG Rewards Club members and returning guests, in person or on the phone Take and manage guest bookings, up selling opportunities and telling them about ways to improve their stay Handle cash and credit transactions Start every stay right by swiftly checking guests in and out take IDs, hand out room keys, and control and release safety deposit boxes Stay one step ahead of guests' needs record and act on their preferences, and handle their messages, requests, questions and concerns Be a trusted contact for all guests.
Help them with anything from bill issues to local knowledge, and loop in management when necessary Stay safe all the time.
Following our safety procedures, you'll report all incidents.
oTake pride in your appearance and place as a brand ambassador oAlways know what events and activities are on the day's schedule oJump into other ad hoc duties when your colleagues need your help What we need from you oCommunication skills guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to oYour problem solving skills will turn issues into opportunities so every guest leaves with great memories oFluency in the local language extra language skills would be great, but not essential oLiterate and tech savvy you'll need a good grasp of reading, writing, basic maths and computers Job Types:
Full-time, Part-time Pay:
From $12.
00 per hour
Benefits:
Employee discount Schedule:
8 hour shift Evening shift Holidays Monday to Friday Night shift Overnight shift Weekends as needed Work setting:
In-person
Experience:
Hotel
Experience:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
3 Alcoa, TN Alcoa, TN Part-time Full-time Part-time Full-time From $12 an hour From $12 an hour 4 days ago 4 days ago 4 days ago Front Desk Agent We offer competitive pay, and opportunities for professional growth and advancement.
What is the job? Front Desk Agent Your day to day Be the warm welcome that kicks off a memorable guest experience.
Acknowledge Reward Members Take and manage guest bookings Handle cash and credit transactions Check in/out guest Be a trusted contact for all guest.
Help them with anything from bill issues to local knowledge The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience.
As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction free experience.
You'll also create the warm atmosphere that makes our guests feel at home in any location.
Be the warm welcome that kicks off a memorable guest experience Acknowledge IHG Rewards Club members and returning guests, in person or on the phone Take and manage guest bookings, up selling opportunities and telling them about ways to improve their stay Handle cash and credit transactions Start every stay right by swiftly checking guests in and out take IDs, hand out room keys, and control and release safety deposit boxes Stay one step ahead of guests' needs record and act on their preferences, and handle their messages, requests, questions and concerns Be a trusted contact for all guests.
Help them with anything from bill issues to local knowledge, and loop in management when necessary Stay safe all the time.
Following our safety procedures, you'll report all incidents.
oTake pride in your appearance and place as a brand ambassador oAlways know what events and activities are on the day's schedule oJump into other ad hoc duties when your colleagues need your help What we need from you oCommunication skills guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to oYour problem solving skills will turn issues into opportunities so every guest leaves with great memories oFluency in the local language extra language skills would be great, but not essential oLiterate and tech savvy you'll need a good grasp of reading, writing, basic maths and computers Job Types:
Full-time, Part-time Pay:
From $12.
00 per hour
Benefits:
Employee discount Schedule:
8 hour shift Evening shift Holidays Monday to Friday Night shift Overnight shift Weekends as needed Work setting:
In-person
Experience:
Hotel
Experience:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
