Assistant Manager
Sun Tan City - Maryville Sun Tan City - Maryville Alcoa, TN Alcoa, TN Full-time Full-time $15 - $35 an hour $15 - $35 an hour 21 hours ago 21 hours ago 21 hours ago Assistant Salon Director Job Functions The primary job functions of the Assistant Salon Director are broken into 4 key categories:
1.
Leadership:
As an ASD, you have the opportunity to assist in leading the team by setting a positive example for employees in all aspects of the job.
ASD should always conduct themselves in a professional manner and display characteristics of leadership.
This includes, but is not limited to:
Consistently executing sales strategies and must-see behaviors with excellence.
Maintaining and driving productivity.
Following all company policies and programs.
Exhibiting a positive, upbeat, and encouraging attitude.
Managing with INTEGRITY, HONESTY, and KNOWLEDGE that promote the culture, values, and mission of Sun Tan City.
Providing exceptional client services to all clients through:
a) Exemplifying a client comes first attitude at all times.
b) Monitoring dirty bed times to prevent unnecessary waiting for clients.
c) Handling any client complaints/concerns when SD is not present at salon.
Dressing the part by following Management dress code policy every shift worked.
ASDs are to dress for success and present themselves professionally.
Clients should know that you are a member of management based on your appearance, without having to look at your nametag.
2.
Sales Development and Team Building:
As an ASD, you will have the opportunity and are expected to assist in developing all TCs through:
Constant coaching, role plays, and feedback (minimum of 2 coaching and/or role play forms per shift).
Positive praise when deserved.
Monitoring productivity and driving sales.
Holding team members accountable for their actions.
Motivating staff and boosting Tanning Consultants' morale.
Preparing and sending motivational elyncs as well as weekend focus eylncs.
Ensure to always copy SD and DM on these elyncs.
ASD's are required to work a 5 day workweek of 35 hours per week (minimum), and this will consist of primarily nights and weekends to promote development of TCs, as the ASD schedule should be developed around SD schedule.
Assisting with training and development of new hires.
3.
Operational Task:
As an ASD, you will continually be challenged to grow in your position by assisting in the daily management of the salon, which will include:
Verifying and filing new tanner forms on every shift worked.
Check forms to ensure that there were no typing errors and that emails were captured.
Verifying and filing customer cancellation/freeze forms.
Always ensure to update any changes to client email addresses.
Complete two inventory spot checks per week.
SD/DM may require additional spot checks based on shrink percent of salon.
Updating the Employee Bonus Viewer daily on days SD is not opening or working.
Monitoring salon labor to prevent overage.
Enforcing breaks (including your own).
Working around the schedule of the Salon Director (your schedule will consist primarily of nights and weekends).
Assigning TCs additional tasks to keep employees busy during down time.
Open communication with SD about all aspects of the salon.
Completing any additional task that SD assigns (example:
SD/DM may require you to complete ASD weekly checklist.
) 4.
Daily/Monthly Cleaning:
As an ASD, you will have the opportunity to promote a clean environment for our guests by:
Verifying that daily cleaning from previous day was completed if opening (complete any items that were not completed).
Follow up and accountability should follow to associates that did not complete daily cleaning duties Completing daily cleaning list every shift worked.
Assigning and participating in monthly deep cleans.
Ensure to assign yourself rooms to deep clean and your SD should verify your deep cleans were completed to expectations.
Verifying all deep cleans upon completion and providing feedback to staff.
Assigning filters, as well as verifying completion, on a weekly basis.
Completing a SVC on your first shift of the week and properly communicating specific salon needs to staff.
Utilizing any down time as an opportunity to clean! -Consistent focus on the outlined areas will lead to success in the Assistant Salon Director position- Job Type:
Full-time Pay:
$15.
00 - $35.
00 per hour
Benefits:
401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Shift:
10 hour shift 8 hour shift Weekly day range:
Weekend availability People with a criminal record are encouraged to apply Education:
High school or equivalent (Preferred)
Experience:
Customer service:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
1.
Leadership:
As an ASD, you have the opportunity to assist in leading the team by setting a positive example for employees in all aspects of the job.
ASD should always conduct themselves in a professional manner and display characteristics of leadership.
This includes, but is not limited to:
Consistently executing sales strategies and must-see behaviors with excellence.
Maintaining and driving productivity.
Following all company policies and programs.
Exhibiting a positive, upbeat, and encouraging attitude.
Managing with INTEGRITY, HONESTY, and KNOWLEDGE that promote the culture, values, and mission of Sun Tan City.
Providing exceptional client services to all clients through:
a) Exemplifying a client comes first attitude at all times.
b) Monitoring dirty bed times to prevent unnecessary waiting for clients.
c) Handling any client complaints/concerns when SD is not present at salon.
Dressing the part by following Management dress code policy every shift worked.
ASDs are to dress for success and present themselves professionally.
Clients should know that you are a member of management based on your appearance, without having to look at your nametag.
2.
Sales Development and Team Building:
As an ASD, you will have the opportunity and are expected to assist in developing all TCs through:
Constant coaching, role plays, and feedback (minimum of 2 coaching and/or role play forms per shift).
Positive praise when deserved.
Monitoring productivity and driving sales.
Holding team members accountable for their actions.
Motivating staff and boosting Tanning Consultants' morale.
Preparing and sending motivational elyncs as well as weekend focus eylncs.
Ensure to always copy SD and DM on these elyncs.
ASD's are required to work a 5 day workweek of 35 hours per week (minimum), and this will consist of primarily nights and weekends to promote development of TCs, as the ASD schedule should be developed around SD schedule.
Assisting with training and development of new hires.
3.
Operational Task:
As an ASD, you will continually be challenged to grow in your position by assisting in the daily management of the salon, which will include:
Verifying and filing new tanner forms on every shift worked.
Check forms to ensure that there were no typing errors and that emails were captured.
Verifying and filing customer cancellation/freeze forms.
Always ensure to update any changes to client email addresses.
Complete two inventory spot checks per week.
SD/DM may require additional spot checks based on shrink percent of salon.
Updating the Employee Bonus Viewer daily on days SD is not opening or working.
Monitoring salon labor to prevent overage.
Enforcing breaks (including your own).
Working around the schedule of the Salon Director (your schedule will consist primarily of nights and weekends).
Assigning TCs additional tasks to keep employees busy during down time.
Open communication with SD about all aspects of the salon.
Completing any additional task that SD assigns (example:
SD/DM may require you to complete ASD weekly checklist.
) 4.
Daily/Monthly Cleaning:
As an ASD, you will have the opportunity to promote a clean environment for our guests by:
Verifying that daily cleaning from previous day was completed if opening (complete any items that were not completed).
Follow up and accountability should follow to associates that did not complete daily cleaning duties Completing daily cleaning list every shift worked.
Assigning and participating in monthly deep cleans.
Ensure to assign yourself rooms to deep clean and your SD should verify your deep cleans were completed to expectations.
Verifying all deep cleans upon completion and providing feedback to staff.
Assigning filters, as well as verifying completion, on a weekly basis.
Completing a SVC on your first shift of the week and properly communicating specific salon needs to staff.
Utilizing any down time as an opportunity to clean! -Consistent focus on the outlined areas will lead to success in the Assistant Salon Director position- Job Type:
Full-time Pay:
$15.
00 - $35.
00 per hour
Benefits:
401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Shift:
10 hour shift 8 hour shift Weekly day range:
Weekend availability People with a criminal record are encouraged to apply Education:
High school or equivalent (Preferred)
Experience:
Customer service:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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